Terms and Conditions - Storage Merton

Introduction

Welcome to Storage Merton. These Terms and Conditions govern your use of our storage services. By accessing or using our facilities, you agree to comply with and be bound by these terms. Please read them carefully.

Storage Facilities

At Storage Merton, we provide secure and reliable storage solutions to meet your needs. Our facilities are equipped with state-of-the-art security systems, including 24/7 surveillance, access control, and fire protection measures.

Unit Sizes

Small Units: Ideal for personal items and small furniture.
Medium Units: Suitable for appliances, boxes, and medium-sized furniture.
Large Units: Perfect for vehicles, boats, and extensive inventory.

Access Hours

Our storage units are accessible seven days a week, from 6 AM to 10 PM. Extended access outside these hours can be arranged upon request.

Usage Terms

To ensure the safety and security of all clients, the following usage terms apply:

Prohibited Items: Dangerous materials, illegal substances, perishable goods, and flammable items are strictly forbidden.
Insurance: We recommend securing personal insurance for your stored items as Storage Merton is not liable for any damage or loss.
Maintenance: Clients are responsible for maintaining the cleanliness and condition of their units.

Payment Terms

Our payment terms are designed to be straightforward and flexible:

Billing Cycle: Monthly billing with invoices sent on the first of each month.
Payment Methods: We accept credit/debit cards, bank transfers, and online payment platforms.
Late Fees: Payments not received within 10 days after the due date will incur a late fee of £25.
Refund Policy: Refunds are available within 14 days of signing up, provided no services have been rendered.

Liabilities

Storage Merton strives to provide a safe environment for your belongings. However, we are not responsible for:

Loss or damage due to natural disasters.
Theft or vandalism beyond our control.
Incorrect storage practices by clients.

Clients are encouraged to invest in additional insurance for comprehensive coverage.

Privacy Policy

Your privacy is important to us. We collect personal information to manage your account and provide our services effectively. This information is stored securely and is not shared with third parties without your consent, except as required by law.

Data Protection

We comply with all relevant data protection regulations to ensure your information is handled with the utmost care and security.

Communication

By using our services, you consent to receive communications related to your account, including billing statements and important updates.

Cancellation Policy

Clients may cancel their storage agreement at any time with a 30-day notice. To avoid unnecessary charges:

Notify us in writing via email or post.
Ensure all items are removed from the storage unit by the cancellation date.

Failure to comply may result in additional fees or legal action to recover the stored items.

Changes to Terms and Conditions

Storage Merton reserves the right to modify these Terms and Conditions at any time. Clients will be notified of significant changes via email or through our website. Continued use of our services constitutes acceptance of the updated terms.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the local courts.

Acceptance of Terms

By renting a storage unit from Storage Merton, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

Amendments

In the event of amendments to our services or policies, Storage Merton will update these Terms and Conditions accordingly. It is the client's responsibility to review the terms periodically to stay informed of any changes.

Dispute Resolution

Should any disputes arise regarding these Terms and Conditions or the use of our services, clients are encouraged to contact our support team to seek a resolution. If an agreement cannot be reached, the matter will be handled through the standard legal process.

Termination

Storage Merton reserves the right to terminate a client’s storage agreement under the following circumstances:

Non-payment of fees.
Violation of prohibited items policy.
Any behavior deemed harmful to the facility or other clients.

Upon termination, clients must vacate the storage unit within 30 days to avoid further legal action.

Force Majeure

Storage Merton is not liable for any failure to perform its obligations due to causes beyond its reasonable control, including but not limited to natural disasters, acts of government, or other unforeseen events.

Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to be in full effect.

Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Storage Merton regarding the use of our storage services, superseding any prior agreements or understandings.